I cannot download app
Why I cannot download apps on my iPhone
iPhone 6 Plus, iOS 12
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Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >
Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >
Why I cannot download apps on my iPhone
iPhone 6 Plus, iOS 12
Hey there Tiancandle,
Thanks for reaching out to Apple Support Communities. I’ll be happy to help with any issues you’re having downloading apps to your iPhone.
It looks like this issue is related to your connection to the App Store. Disconnect from Personal Hotspot as that is most likely contributing to this and try again. Try from a Wi-Fi network if you still have issues with this.
If the issues continue after that, go through the steps in this link for more help:
If you can't connect to the App Store, iTunes Store, or other Apple services
Let me know if this helps.
Hey there Tiancandle,
Thanks for reaching out to Apple Support Communities. I’ll be happy to help with any issues you’re having downloading apps to your iPhone.
It looks like this issue is related to your connection to the App Store. Disconnect from Personal Hotspot as that is most likely contributing to this and try again. Try from a Wi-Fi network if you still have issues with this.
If the issues continue after that, go through the steps in this link for more help:
If you can't connect to the App Store, iTunes Store, or other Apple services
Let me know if this helps.
I cannot download app