Why is my iPad saying my software is up to date when it is not?

What model iPad do you have?

Up to date and running the most recent can be mutually exclusive because some devices max out...meaning they are running the highest iOS they can run with the processor and RAM that they have installed.

If your iPad has been stuck on iOS 10.3.3 for the past few years, with no upgrades/updates forthcoming, then you own an iPad 4th generation.

A 4th gen iPad cannot be upgraded beyond iOS 10.3.3/10.3.4.

A 4th gen iPad is an over 7-year old device, now!

Its internal hardware is too old, underpowered and completely incompatible with any current and future versions of iOS.

Sorry. It is what it is at this very late date.

If you need an iPad that can run the latest and greatest versions of iOS, as well as, the most current apps available, then, you will need to purchase a new iPad from Apple or a discounted, refurbished iPad from Apple’s Refurbished & Clearance section of Apple’s Website.

Best of Luck to You!