Brand new iPad Air. Charged overnight. Won’t restart (black screen). Doesn’t respond to anything.

Can’t get brand new iPad Air to turn on or respond. Charged overnight. Now doesn’t respond or anything. Black screen. Why?

iPad Air, iOS 13

Posted on Jan 1, 2020 8:13 AM

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1 reply

QuickPost

Level 10

103,437 points

Jan 1, 2020 9:43 AM in response to GearheadFred

Hello,

I suggest that you reach out to Apple for assistance.

Contact AppleCare

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Brand new iPad Air. Charged overnight. Won’t restart (black screen). Doesn’t respond to anything.

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