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does keyboard stop working then start again after closing safari and reopening

does keyboard stop working then start again after closing safari and reopening

iMac 21.5", macOS 10.15

Posted on Jan 1, 2020 8:03 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 1, 2020 8:49 AM

bart261 wrote:

does keyboard stop working then start again after closing safari and reopening


I don't know does it? Seems like an issue if it does.



To trouble shoot further you can:


Try a SafeBoot https://support.apple.com/en-us/HT201262

Takes noticeable longer to get to the login screen, does a 5-15 minute disk repair before it fully boots up, and certain system caches get cleared and rebuilt, including dynamic loader cache, etc. Login and test. Reboot and test will take a little longer as caches get rebuilt.

This test will tell you if third party interference; extensions etc are not loaded in safe boot mode.


Test issue in another user (or guest user) account  https://support.apple.com/en-us/HT204443

This will tell you if it a universal issue or isolated to your user/admin account. 



If you discover it isolated to your user then I suspect it is a conflict with extensions/third party.


To get a good look at your System config. for conflicts or issues, you can run this utility http://etrecheck.com

If you need help interpreting the report you can post it here in its entirety in the "Additional Text" box in the editing toolbar below, in your reply.



You can set its preference to "Allow full Disk Access", with this you get a digest of issues from the last 7 days that are saved in your system.


1 reply
Question marked as Top-ranking reply

Jan 1, 2020 8:49 AM in response to bart261

bart261 wrote:

does keyboard stop working then start again after closing safari and reopening


I don't know does it? Seems like an issue if it does.



To trouble shoot further you can:


Try a SafeBoot https://support.apple.com/en-us/HT201262

Takes noticeable longer to get to the login screen, does a 5-15 minute disk repair before it fully boots up, and certain system caches get cleared and rebuilt, including dynamic loader cache, etc. Login and test. Reboot and test will take a little longer as caches get rebuilt.

This test will tell you if third party interference; extensions etc are not loaded in safe boot mode.


Test issue in another user (or guest user) account  https://support.apple.com/en-us/HT204443

This will tell you if it a universal issue or isolated to your user/admin account. 



If you discover it isolated to your user then I suspect it is a conflict with extensions/third party.


To get a good look at your System config. for conflicts or issues, you can run this utility http://etrecheck.com

If you need help interpreting the report you can post it here in its entirety in the "Additional Text" box in the editing toolbar below, in your reply.



You can set its preference to "Allow full Disk Access", with this you get a digest of issues from the last 7 days that are saved in your system.


does keyboard stop working then start again after closing safari and reopening

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