Saint1176 Author

Level 1

8 points

Movie trying to download

Now there are two apps for music and movies I opened Apple TV on new iPhone 11 and it keeps trying to download 2 movies with the spinning blue wheel. Every time I delete them they pop up again. I have deleted and reinstalled apps and phone. Don’t know what else to do as they keep popping up.

iPhone 11 Pro Max

Posted on Jan 1, 2020 5:11 PM

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Community Specialist

Jan 5, 2020 10:50 AM in response to Saint1176

Hello Saint1176,

Welcome to the Apple Support Communities. From what I understand, a duplicate movie keeps attempting to be downloaded. I'll do what I can to help.

These suggestions might help:

Restart your iPhone
This might be happening due to the connection with the iTunes Store. Try these: If you can't connect to the App Store, iTunes Store, or other Apple services

Thanks and have a great day.

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Movie trying to download

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