Hello! I’ve got a problem - I’ve made the payment by mistake, could you please make a refund ? Thanks a lot, I don’t usually ask for such things.
iPhone X, iOS 12
If you got an email receipt, use the 'Report a Problem' link in it. If not, click here and ask the iTunes Store staff for a refund.
(177537)
If you got an email receipt, use the 'Report a Problem' link in it. If not, click here and ask the iTunes Store staff for a refund.
(177537)
the subscription I didn’t intend to make the payment for is not providing a refund. It says it does not meet the requirements. The app has a 30 day money back guarantee and I cancelled the subscription immediately after the renewal started to authorize on my card. Am I not selecting the correct option or has a refund already been initiated on the back end due to cancellation?
For additional context, it appears to have charged this morning (was on a hold last night, which is why I assumed it was saying the same thing then.)
Refund
