connecting to sharp air app

Hello Baklangtoh, 

Thanks for reaching out to the Apple Support Communities!  From your post it sounds like you're unable to use the Sharp Air App due to a message that the air-conditioner cannot be found. 

The Sharp Air App is an app developed by Sharp to work as a remote for an air-conditioner. If this is the app which you're needing assistance with, you'll want to reach out to Sharp for help with Air-Conditioner connectivity: SHARP AIR APP. They will be the best resource to help you with the connectivity to your air-conditioner. 

Once the air-conditioner is connected, if you have any issues with the performance of the app, follow these steps: If an app unexpectedly quits, stops responding, or won’t open. 

All the best!

Hi Baklangtoh,

You will want to continue to reach out to Sharp for assistance regarding any documentation needed for your aircon. Only the manufacturer can provide you that information.

Check out their global site, select your country, and then look for a link mentioning "Support" or "Contact" Sharp World Wide | Sharp Global.

You can also view how to contact an app developer through this site: How to contact an app developer.

Cheers!