Hacked

I got a phone call saying my iphone or ipad have been hacked. I waited on hold to talk to someone and they wanted access to my computer. I said I was at work and could not let that happen and he hung up on me. Is there any way you can check to see if my apple products have been hacked?


iPad mini, iOS 9

Posted on Jan 2, 2020 10:11 AM

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Question marked as Top-ranking reply

Posted on Jan 2, 2020 10:32 AM

Apple does not make such calls.

All such calls are scams from criminals attempting to steal your personal and financial information. The callers will often use number spoofing to pretend they are calling from a legitimate business. The correct course of action is to hang up on them, repeatedly if needed. 


Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

3 replies
Question marked as Top-ranking reply

Jan 2, 2020 10:32 AM in response to C_hillin

Apple does not make such calls.

All such calls are scams from criminals attempting to steal your personal and financial information. The callers will often use number spoofing to pretend they are calling from a legitimate business. The correct course of action is to hang up on them, repeatedly if needed. 


Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

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Hacked

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