jennilynn53 Author

Level 1

5 points

iPod touch 7 not working

I have a new iPod touch seven with a screen that’s gone Gray. Tried to power off and nothings working

iPod, iOS 9

Posted on Jan 2, 2020 11:47 AM

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Level 10

81,541 points

Posted on Jan 3, 2020 2:27 AM

Have you tried a simple hard reset of your iPod Touch by holding down both the Home and sleep/wake buttons simultaneously until your iPod Touch goes to black and restarts with Apple logo, then release the buttons?

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Top-ranking reply

Level 10

81,541 points

Jan 3, 2020 2:27 AM in response to jennilynn53

Have you tried a simple hard reset of your iPod Touch by holding down both the Home and sleep/wake buttons simultaneously until your iPod Touch goes to black and restarts with Apple logo, then release the buttons?

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Level 10

103,449 points

Jan 2, 2020 12:13 PM in response to jennilynn53

Hello,

I suggest that you reach out to Apple for assistance.

Contact AppleCare

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iPod touch 7 not working

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