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I received a phone call on my land line telling me not to buy online or conduct any financial matters because my ICloud account had been breached and that I should press 1 for support. Do I have a problem and is this how you contact?

iPhone 7

Posted on Jan 2, 2020 3:14 PM

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Posted on Jan 2, 2020 3:16 PM

Apple does not make such calls.

All such calls are scams from criminals attempting to steal your personal and financial information. The callers will often use number spoofing to pretend they are calling from a legitimate business. The correct course of action is to hang up on them, repeatedly if needed. 


Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

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Question marked as Top-ranking reply

Jan 2, 2020 3:16 PM in response to franfalcon66

Apple does not make such calls.

All such calls are scams from criminals attempting to steal your personal and financial information. The callers will often use number spoofing to pretend they are calling from a legitimate business. The correct course of action is to hang up on them, repeatedly if needed. 


Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

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