You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Iphone 6s, disappearing emails

Hello

I have a problem with emails on business 6s.

Received emails disappear from the inbox after about two weeks. They are not moved to the archive or the trash, or to another folder. They just disappear. I also receive them on the computer in Microsoft Outlook, they stay there, everything is ok. It's all about e-mails on the phone. Mails normally arrive, I send normally. In the settings I have set that e-mails are never moved to the trash and archive. Where to find the reason

iPhone 6

Posted on Jan 2, 2020 4:22 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 2, 2020 4:26 PM

with imap and exchange mails are synced across the devices


with old pop3 the default behavoir is to download the mail and delete it from the server

if any of your devices is setup as pop3 to the mail providers what you describe will happen

1 reply

Iphone 6s, disappearing emails

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.