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lictag Author

Level 1

4 points

Apple ID

I bought a second hand iPhone 11 pro max and tried logging in my apple ID but i cannot. Does it mean that my phone is fake?

iPhone 11 Pro Max

Posted on Jan 2, 2020 4:55 PM

Top-ranking reply

Eric Root

Level 10

684,675 points

Posted on Jan 2, 2020 5:15 PM

you will need to contact the previous owner to have them log out of iCloud or go to iCloud.com/Find My Phone and erase the device, then remove it from their account. If you can’t do that, the device is useless.

Activation Lock - Turn off Find My iPhone

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Apple ID

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