Card keeps getting declined

I got a prepaid visa gift card as a gift over Christmas. It has been activated and has plenty of money on it. Every time I try to buy something, it says my payment method was declined, and it says (failed) next to it when I go to edit it. I edit it, and it fixes. But every time I try to purchase something again, it says it failed again. Once again, every time I fix my card information, the process just repeats. This is getting extremely annoying.

iPad, iOS 13

Posted on Jan 2, 2020 8:09 PM

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1 reply

Jan 6, 2020 11:58 AM in response to Melon__

Hi there Melon__,


I’m happy to see that you posted to the Apple Support Communities for assistance and I understand that you keep seeing a notification that your payment method is declined each time you attempt to make a purchase with that gift card. I’m happy to provide some info about that.


Based on your description, I recommend reviewing the steps in this article: If your payment method is declined in the App Store or iTunes Store


If you’ve followed the troubleshooting and the issue persists, reach out here for additional support: Contact Apple Support


Have a great day!

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Card keeps getting declined

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