Apple Intelligence is now available on iPhone, iPad, and Mac!

⏺ Join the discussion

⏺ Press release

⏺ Watch the video

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

4 points

mac book pro 2011

hi every body i can not instal security update of my mac high sierra.it shows unclear error during installation.does nobody know the solution?

MacBook Pro 13", macOS 10.13

Posted on Jan 3, 2020 2:18 AM

Reply

Top-ranking reply

Level 8

42,590 points

Posted on Jan 3, 2020 2:30 AM

Can you connect your mac to your router using a cable rather than using WiFi, you may get a more positive result.

If not try downloading this, https://support.apple.com/kb/DL2026?viewlocale=en_US&locale=en_US

once downloaded double-click to install.

View in context

Similar questions

2 replies

Top-ranking reply

Level 8

42,590 points

Jan 3, 2020 2:30 AM in response to sima134

Can you connect your mac to your router using a cable rather than using WiFi, you may get a more positive result.

If not try downloading this, https://support.apple.com/kb/DL2026?viewlocale=en_US&locale=en_US

once downloaded double-click to install.

Reply

Level 10

245,105 points

Jan 3, 2020 11:16 AM in response to sima134

Also try it in Safe Mode...

Safe Boot from the HD, (holding Shift key down at startup), does the problem occur in Safe Mode?

Reply

mac book pro 2011

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up