jojofries2 wrote:
My girlfriend has owned her MacBook Pro since August 2019. This morning she was closing it and the screen cracked and went out. It was not dropped and there is no impact damage. It appears to be a manufacturer's defect. The act of closing a laptop should not cause the screen to crack. Would this be covered under the 1 year limited warranty? She is starting class on Monday and now has no laptop to use. We cannot afford her classes and a couple hundred dollar repair bill for a defective product. Anyone have any experience with this?
AppleCare+ will cover some accidental damage.
Make an appointment for a "hardware issue"—
https://www.apple.com/retail/geniusbar/
https://support.apple.com/mac/repair/service
If you have AppleCare+ it will cover a large portion of accidental damage.
https://www.apple.com/support/products/mac.html
AppleCare+ (similar for iPhone and iPad, each incident of accidental damage) for Mac will carry its own price tag. Screen damage or “external enclosure damage” will run $99 per incident, while other damage, including water damage, will run $299. Users receive coverage of two incidents under AppleCare+, and after the two incidents have been used up, out-of-warranty replacement rates will apply
