You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Bozo2168 Author

Level 1

4 points

First start up mouse icon

New Mac, first start up—cursor stuck in upper left, icons flashing for mouse & ?( keyboard?).

Posted on Jan 3, 2020 8:15 AM

Top-ranking reply

rkaufmann87

Level 10

143,952 points

Posted on Jan 3, 2020 8:54 AM

Are the mouse and keyboard turned on? If they are then you can begin taking advantage of your free 90 days of AppleCare phone support. If you are not aware of this please click https://support.apple.com/complimentary . I would also strongly suggest that you buy AppleCare if you have not already, you only have a short window to do this though.

View in context

First start up mouse icon

Similar questions