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I bought an iPhone Pro Max 256gb Midnight Green at Apple's physical store at Singapore. I opened the box here at Philippines and fresh from the sealed box is a scratch on the back of the phone or a part wherein the paint/midnight is removed. Is it covered by warranty I have video and pictures that it was there upon opening. If yes? Can service center here in the Philippines or apple store replace the phone? thank you.
iPhone 11 Pro Max
If it's a manufacturing fault it is covered under warranty. But you can only claim it in the country where you bought the phone.
If it's a manufacturing fault it is covered under warranty. But you can only claim it in the country where you bought the phone.
I see. But is it covered by warranty? scratch which is fresh from the box.
The warranty is only valid in the country of original sale.
Warranty Coverage
