CleanMyMac
A couple of weeks ago, I installed and ran a utility, CleanMyMac by MacPaw, on my iMac. Afterward, I was unable to access the internet from any browser, getting an error that you would expect if the ISP or router was down:
No internet
There is something wrong with the proxy server or the address is incorrect
ERR_PROXY_CONNECTION_FAILED
However, none of my other devices (iPad, acBook, Windows PC, iPhone) had any such trouble.
I have had very little luck with the MacPaw tech support. After numerous calls, chat box entries and emails, they finally had me run a diagnostic utility and I returned the output, but have had nothing but a couple of emails promising action in the last week or so.
Apple support was very attentive and spent considerable time with me on the phone, but were unable to help. Ditto for my ISP.
Normally, I’d have been suspicious of installing an app like this, but it has reasonable reviews and I even know people who like it. Needless to say, I don’t recommend the company or any of its products.
Anybody have any suggestions?
