Used Macbook. Find My associated with another account.
Hi,
I've tried looking at past posts and haven't found the answer. I bought a used laptop from a reputable refurbished Macbook seller online. When I go through the initial setup process I come across the Find My screen and it says...
"Find My will use the Apple ID "m***d@gmail.com" This is not my apple ID and it allows this ID to remotely lock or erase my Macbook.
Is there anyway to disassociate this account from my laptop? I've erased, reformatted, and installed a fresh copy of Catalina on my Macbook to no avail. Do you think the Apple store can disassociate my device from this stranger's apple ID? Or is this Macbook associated with this ID forever unless I identify this stranger? Any thoughts would be appreciated!