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Level 1

4 points

factory reset 7th generation ipad

My son was setting up his new 7th generation ipad and cannot remember his passcode. how can I reset the ipad?

Thanks!

Posted on Jan 3, 2020 3:36 PM

Top-ranking reply

Level 10

103,365 points

Posted on Jan 3, 2020 4:26 PM

Hello,

Unfortunately you must now fully restore your iPad to factory settings.

Please refer to the following Apple Support documents.

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