Smart Battery case shows the same percentage after being charged for a hour
My Smart Battery case shows the same percentage after being charged for a hour and won’t go any high what should I do?
iPhone XR
User profile for user:
chuck_3rd
User level:
Community Specialist
Hello NoahLovesApple,
I see that you're having an issue with your Smart Battery Case. I can understand your concern, and I'd be happy to help.
Check out the article below with some steps that can help with the issue that you've been experiencing. Take a look at the section titled " Get Help". If you go through this article and the issue remains, you'll want to reach out to Apple Support.
Charge your iPhone with your Smart Battery Case
Thank you for using Apple Support Communities.