Apple Event: May 7th at 7 am PT
Is there any way to erase the DVD memory? I am trying to watch a multi
episode DVD. One of the episodes must be faulty as it stopped playing
part way through. The screen went blank with the color wheel the only
response wherever I place the cursor in regard to DVD. The disc does
not eject and has to be manually removed from the external drive. When
the disc is reinserted it goes right to the bad spot and nothing enables
playing of anything else on the disc.
Try this: move the DVD Player folder from the Home/Users/Library/Application Support folder to the Desktop.
Reboot and launch DVD Player again with the deviant disk in the optical drive. If it doesn't improve you can replace the folder to its original location.
Something else you can try is the key combination of Shift+⌘+D
as soon as you insert the disc. Have DVD Player launched before inserting the disk. Apply the key combination several time in succession.
Go to the System/Apple ID/iCloud preference pane and see if the iCloud Drive option is checked in the right hand pane.
If it is checked uncheck it and click on "Keep a Copy" button in the window that appears. A new folder will be created in your Home folder titled iCloud Drive (archive). You can then redistribute those folders and files to where you want them, i.e. in the Documents folder in the Desktop folder.
I am not finding any of these things. There is a home icon on the hard drive menu that directs me to something called cloud which I am not familiar with.
The key combination results in a window asking for a folder name and a way to chose the destination of same.
When I click on the HOME icon in the applications list on my hard drive the following message is all I get.
My Home
To start building your connected home, use the Home app on your iPhone, iPad, or iPod touch to add lights, locks, thermostats, and other HomeKit-enabled accessories.
I don't think there is a solution for this problem. The only way I get DVD player is when a disc is in the unit. When the defective disc in question is inserted,, the player starts and goes to full screen with the color wheel. The only recourse after this is to disconnect the external drive and manually remove the disc.
I really appreciate all the time and effort you have given toward solving my problem but nothing I do gives the results you describe. I never reached a DVD player icon, for instance. The effort has become more than the desired result is worth and I am abandoning the search. I have to return the DVD in question to the library, so it is no longer a matter of concern. Again, thank you very much.
When you click on and open your Home folder do you not see these folders:
Open Spotlight, ⌘+Space, and type in DVD Player. Then double click on its icon and it will open.
I know nothing about using cloud which seems to be necessary to open the home folder. I signed into cloud but cannot find my way to the window you asked about.
I was successful in doing that, but have no DVD labels anywhere.
I finally figured out that what you call the home folder is called favorites on my OS.
DVD player
