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Turn off Activation Lock

Turn off Activation Lock for a iPad that I have forgotten the password for the apple ID


Posted on Jan 3, 2020 6:33 PM

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Question marked as Apple recommended

Use Apple's iForgot service, or contact their Account Security team, or if you’re the iPad’s original owner, supply Apple with its purchase receipt and ask them to remove the lock.


(177616)

Posted on Jan 3, 2020 7:17 PM

2 replies

Jan 3, 2020 7:17 PM in response to case3257

Hello,


The iPad is locked with Activation Lock. There is no way around unlocking Activation Lock without inserting the device’s associated Apple ID. If this is not an option you will have to find the original receipt for the device that clearly shows the serial number. Once you have this document you can have Apple unlock your iPad.


Activation Lock

If you forgot your Apple ID password - Apple Support

Turn off Activation Lock

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