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stacee160 Author

Level 1

4 points

ipad is linked to old email invalid apple id

I got an old iPad repaired and it's tied to an old/invalid Apple ID. How can I do a factory reset so I can use it again?!

Posted on Jan 3, 2020 7:41 PM

Top-ranking reply

QuickPost

Level 10

103,365 points

Posted on Jan 4, 2020 4:48 PM

Hello,

The iPad is locked with Activation Lock. There is no way around unlocking Activation Lock without inserting the device’s associated Apple ID. If this is not an option you will have to find the original receipt for the device that clearly shows the serial number. Once you have this document you can have Apple unlock your iPad.

Activation Lock

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ipad is linked to old email invalid apple id

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