can you help me with downloading the software update
my new iphone is stuck on install now when i’m trying to update it
iPhone 7 Plus
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If your doing it wirelessly, take a look at this support article:--> Get help with over-the-air iOS updates – Apple Support
If you still can't update your device, try to do it via iTunes on a computer. If you don't have a computer, borrow one from your friends, or ask for help at an Apple Store or Authorized Service Provider:--> Apple – Location Selector
Regards
Giulio