I have Iphone xr and was working fine so far on Mercedes GLC but then this morning showed the screen scrambled as picture...
when I unplug car play, screen displays normal.
phone is upto dated with 13.3.
how can I resolve this?
iPhone XR, 13
Hi Oliviayml,
Thanks for the post. As I understand it, your CarPlay interface shows as scrambled when you connect your iPhone.
To clarify, it sounds like you might be connecting directly using a cable. Is that right? If so, a good starting point would be to try a different cable.
To troubleshoot further, I recommend working through all of the steps in this resource: If your iPhone, iPad, or iPod doesn't connect to or work in your car. Be sure to verify that your vehicle firmware is updated.
Feel free to reply back if needed. Take care.
Car Play screen scrambled
