A1758 series is no update

A1758

Apple Watch Series 2, watchOS 5

Posted on Jan 4, 2020 6:59 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 7, 2020 9:20 AM

Hi sanjar65,


Welcome to the Apple Support Communities. I understand you have an Apple Watch Series 2 and might be having an issue updating it. Is that right?


To start, try the troubleshooting steps below: Update your Apple Watch


"If you need help updating

Try these steps:

  1. Make sure that your Apple Watch connects to its charger
  2. Restart your Apple Watch. Press and hold the side button until you see Power Off, then drag the slider. To turn your watch on again, press and hold the side button.
  3. Restart your paired iPhone. Press and hold the Sleep/Wake button until the red slider appears, then drag the slider. To turn your iPhone on again, press and hold the Sleep/Wake button. 
  4. Try to start the update again. 

If the update won't start, open the Apple Watch app on your iPhone, tap General > Usage > Software Update, then delete the update file. After you delete the file, try to download and install watchOS again."


I hope this helps get you started.


Kind regards.

1 reply
Question marked as Top-ranking reply

Jan 7, 2020 9:20 AM in response to sanjar65

Hi sanjar65,


Welcome to the Apple Support Communities. I understand you have an Apple Watch Series 2 and might be having an issue updating it. Is that right?


To start, try the troubleshooting steps below: Update your Apple Watch


"If you need help updating

Try these steps:

  1. Make sure that your Apple Watch connects to its charger
  2. Restart your Apple Watch. Press and hold the side button until you see Power Off, then drag the slider. To turn your watch on again, press and hold the side button.
  3. Restart your paired iPhone. Press and hold the Sleep/Wake button until the red slider appears, then drag the slider. To turn your iPhone on again, press and hold the Sleep/Wake button. 
  4. Try to start the update again. 

If the update won't start, open the Apple Watch app on your iPhone, tap General > Usage > Software Update, then delete the update file. After you delete the file, try to download and install watchOS again."


I hope this helps get you started.


Kind regards.

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A1758 series is no update

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