Areal 4K screensavers are missing with new Sony A9G 4K tv

I switched to a new Sony A9G 4K tv and all my screen savers disappeared. It now shows only one dull and boring areal video of Market street in San Francisco. Will Apple fix this problem any time soon?

Posted on Jan 4, 2020 10:36 AM

Similar questions

Areal 4K screensavers missing when switched to 4K Tv. I switched to a new Sony A9G 4K tv and all my screen savers disappeared. It now shows only one dull and boring areal video of Market street in San Francisco. Will Apple fix this problem any time soon?
499 2
Aerial Screensavers no longer downloading. Hey! My Apple TV 4K’s aerial screensavers are no longer updating. I did a factory reset on it about 1 month ago, while troubleshooting for an unrelated WiFi issue. I don’t know how many screensavers I had downloaded before the reset, but following the reset only 5 have downloaded again. No new ones have downloaded in weeks. Setting it to update every 24 hours has not helped. All aerial themes are turned on. I have also checked that I have sufficient storage space (I have fewer downloaded apps now than I did before the factory reset when I had all the screensavers available). My tv is 4K and is connected via a high speed hdmi cable. any thoughts? Is there any way for me to pull for new screensaver downloads? thanks!
6456 3
Apple TV 4K screensaver issue Hi! I can’t get my Apple TV screensaver to show another aerial screensaver other than the Los Ángeles one. When I swipe to change it, it only shows LA. After so many research (and waste of time) nothing seems to be working! So I was thinking it may be just a matter of memory capacity! So I deleted about 15 unnecessary app and games from my Apple TV, and after that BINGO, screensaver come back to normal working! I hope this solution can help other!
1674 1

1 reply

QuickPost

Level 10

103,437 points

Jan 4, 2020 5:08 PM in response to Karibo511

Hello,

Give it time, new Ariel screen savers will appear.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Areal 4K screensavers are missing with new Sony A9G 4K tv

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up