Fraudulent emails

Question

Level 1

4 points

Fraudulent emails

I received an email requesting all my personal information (including SSN) to unlock my account. The email used was:

hI0xb37qcW1MWn6-JOxKoldwzh1fQxwL@qoyspc86-55218435.gov

it addressed me by my first name and it had a link for me to “unlock my account “ which took me to enter my information. I don’t think this is legitimate.?

MacBook Pro 13", OS X 10.10

Posted on Jan 4, 2020 12:35 PM

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Answer 1

stedman1

Level 10

264,490 points

Jan 4, 2020 12:37 PM in response to Hop—

Apple does not send such messages.
Apple would not warn of a pending account issue, giving you a deadline to fix the issue.
Apple does not include document, or PDF files to download.
Apple would not refer to you as Dear Customer, Dear Client, or anything other than the name on file for your account.
Apple would not have such horrible spelling or grammar.
Apple would not send a message to “Undisclosed Recipients”.

It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message, as an attachment to Apple.

reportphishing@apple.com

The links below has information to help identify fraudulent emails.

Identifying legitimate emails from the iTunes Store

https://support.apple.com/en-us/HT204759

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Fraudulent emails

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