Apple Card disappeared from Wallet

My Apple Credit disappeared from my Wallet. When I tap the + I see the card is there (shows my balance also) but I can not Add that Card to my Wallet. Just spins and spins. Also the Apple Cash Card does not show my Cash Balace. Any ideas how to fix this. I have a passcode and am in the correct Region. Other cards are in my Wallet just can’t add the Apple Credit Card.

iPhone 7 Plus, iOS 13

Posted on Jan 4, 2020 12:39 PM

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10 replies

Jan 19, 2020 10:51 PM in response to askbarnabas

I have the same exact problem and I think it is linked to being unable to fully sign in to iCloud as well. I get this Update Apple ID Settings message that says Some account services will not be available until you sign in again. Then I'll try to sign in with my password and it spins forever. Same exact thing described above happens when I try to add my Apple Card. I was able to re-add my other cards one by one and typing in the CVV codes. I've tried all the reset ideas posted on the web. I've logged out/signed out, and back in, but get stuck in the same spots. I just tried Reset Network settings, and now I'm trying Reset All Settings. Wish me luck.

Jan 20, 2020 4:10 PM in response to Peanuts2020

Hi Peanuts2020


I am still having both of these issues. So frustrating!! I’ve called support multiple times and had both issues escalated to the engineering team. It’s been 2 weeks since I’ve recorded what was happening and sent to support and still not response in resolving this issues. I’ve tried everything I could think of and everything that support told me to do. I hope you have some luck. I’ll definitely post an update when this is resolved.

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Apple Card disappeared from Wallet

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