Keyboard irratic behavior

Question

Level 1

8 points

Keyboard irratic behavior

I have a mid 2014 13" Macbook pro, I did buy it second hand a few weeks ago.

When I type on the keyboard, a few letters will type, and then the cursor backs up, or highlights the entire word or sentence I have typed. If i type carefully, and hit the right arrow after each letter, I can type a sentence. But that is time consuming as you could imagine. Other times I type, seems to refresh on certain key, like hitting F5. Most of the time it jumps around, and backs up on any keys that I type on.

I erased the HDD, and reinstalled iOS now I am running Catalina. Problem was there prior, and still exists. I currently have an external Keyboard and it types normal using it.

Since I have a fresh install, I don't think its software, I assume its hardware.

Anyone have this type of issue before?

MacBook

Posted on Jan 4, 2020 7:43 PM

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Answer 1

steve359

Level 6

17,187 points

Jan 4, 2020 8:11 PM in response to Richtheitch

Try an SMC reset, which controls hardware, if the keyboard will let you: https://support.apple.com/en-us/HT201295

If that does not work, take it in to GeniusBar for evaluation. If it is a bad keyboard, they have the parts and the expertise.

Good luck.

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Answer 2

steve359

Level 6

17,187 points

Jan 4, 2020 7:49 PM in response to Richtheitch

My opinion, get your money back. Even an SMC reset will likely work for only a short while.

Apple has a refurbished units section (Apple.com, bottom of page, "Refurbished and Clearance"). My 2011 MBP is refurbished, no issues for 8 years, plus a lower price and you can get AppleCare).

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Answer 3

Richtheitch Author

Level 1

8 points

Jan 4, 2020 8:06 PM in response to steve359

Thanks Steve,, getting my money back is not an option, unfortunately,.

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Keyboard irratic behavior

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