Refund

hello, I am i-phone user,

i was purchased 10,500 (in korean won) this app Jan.5th.2020 . But as i did attached screen shot. This app was not able to recognize any of the picture and keep getting a error , i been try to retry more then 100times. I did subscription this app already. but i want full refund because this app is not even able to use at all.

please proceed refund .

best regards

kim