AppleTv not connecting to Google Drive thru EasyCloud

I have made a number of home videos on my Mac and uploaded them to my Google Drive.  In the past I have used my AppleTv with EasyCloud to access my Google Drive to stream them to my TV without any problem.  However, I am not sure what has happened (software update or something else) but for some unknown reason I can not connect to Google Drive thru EasyCloud on AppleTv.  Is there an issue between Google, EasyCloud and/or AppleTv?


I have paid for storage on Google Drive as well as for EasyCloud.  I have reset AppleTV, and reinstalled EasyCloud but still no access to Google Drive.


It is interesting to note that I can access my Google Drive on my IPAD, MAC and my IPHONE directly without any problems.  The question is how can I to fix this issue (EasyCloud, Google and/or AppleTV) and why can’t I just access Google Drive Directly on AppleTv ?


Any help will be appreciated in solving this problem. Thanks.

Posted on Jan 5, 2020 10:10 AM

Reply
3 replies

Jan 5, 2020 9:16 PM in response to evertfromolney

I have the same problem.


A couple of days ago the app asked me for an access code when I tried to access my Google Drive through it. At the time I didn't have the time to muck around it. When I tried to access my Google Drive through the app last night and today, it showed a spinning wheel and “Authenticating your Account. Please wait”. After considerable waiting, it kicks me out of the app and back to the Apple TV home page.


In going to reinstall the app today I noticed that there are quite a number of different EasyCloud apps for different combinations of cloud services. I know last week there were only two EasyCould apps as I went to instal the one I used on a friend's Apple TV. I thought therefore that maybe the app I was using had been replaced by one of the new EasyCloud apps . I tried the new free EasyCould app, which looks identical to the "pro" app that I paid something like $5 for. It had the same problem.


Mum just told me that she can access her Google Drive using the EasyCloud app on her Apple TV without problem. Both of us are using the latest Apple TVOS. I am too scared to try accessing my Google Drive on her Apple TV in case it then doesn't work for her either. I haven't been able to check with my friend as she didn't know the password for her husband's iTunes account and therefore wasn't able to purchase the app.


I have just sent an email to EasyCloud support. Will let you know how I go.



This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

AppleTv not connecting to Google Drive thru EasyCloud

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.