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The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
How do we report a suspicious email regarding an iTunes purchase we never made?
You can also use this link to check to be sure you weren't charged.
See your purchase history for the App Store or iTunes Store - Apple Support
EDIT: I see you did say you forward as an Attachment that's odd.
I also just sent a test message to reportphishing@apple.com and got a reply "Thank you for reporting"
I wouldn't worry, it's not that important. What's important are the other links I gave you. Check you purchase history and contact iTunes Store.
As per instructions from macjack, I forwarded (as an attachment) the suspicious email. I attempted this twice and both times it was returned as undeliverable. This is unsatisfactory. My contact with Apple Support shouldn't be this difficult. Please advise.
Forward it as an attachment to reportphishing@apple.com
Thank you for your prompt reply. Forwarding email to address you provided.
So now what?
Just tried it again. Same result.
My typing was suspect and I spelled phishing incorrectly. I've fixed that, resent and no "undeliverable message" received. Thanks for your patience.
Ah yes, I've had many undeliverables from addresses I've typed incorrectly!
How do we report a suspicious email regarding a purchase never made by us.
