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E-mail from apple support that goes to a scam site

Did I get a e-mail saying my Apple ID is locked and I need to confirm my ID and password? The site it sent me to was a spam site.

iPhone 8, iOS 12

Posted on Jan 5, 2020 3:07 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 5, 2020 3:10 PM

  • Apple does not send such messages. 
  • Apple would not warn of a pending account issue, giving you a deadline to fix the issue. 
  • Apple does not include document, or PDF files to download.
  • Apple would not refer to you as Dear Customer, Dear Client, or anything other than the name on file for your account.
  • Apple would not have such horrible spelling or grammar. 
  • Apple would not send a message to “Undisclosed Recipients”. 


It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message, as an attachment to Apple.


reportphishing@apple.com


The links below has information to help identify fraudulent emails.


Identifying legitimate emails from the iTunes Store


https://support.apple.com/en-us/HT204759

4 replies
Question marked as Top-ranking reply

Jan 5, 2020 3:10 PM in response to Charquade

  • Apple does not send such messages. 
  • Apple would not warn of a pending account issue, giving you a deadline to fix the issue. 
  • Apple does not include document, or PDF files to download.
  • Apple would not refer to you as Dear Customer, Dear Client, or anything other than the name on file for your account.
  • Apple would not have such horrible spelling or grammar. 
  • Apple would not send a message to “Undisclosed Recipients”. 


It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message, as an attachment to Apple.


reportphishing@apple.com


The links below has information to help identify fraudulent emails.


Identifying legitimate emails from the iTunes Store


https://support.apple.com/en-us/HT204759

Jan 5, 2020 3:18 PM in response to Charquade

I have been getting those a lot lately. The ones I get are not actually from Apple even though they say they are; if you look at the actual email address they came from it is some random spam address.


Do you happen to use Yahoo for email? I just changed my ID to go to my Gmail account since my Yahoo account is getting spam like that all the time now and I get alerts of people trying to login to my Yahoo mail. Curious if others are having that problem because if Yahoo or if it is something else.

E-mail from apple support that goes to a scam site

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