Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Why is my right AirPod not connecting?

Why is my right AirPod not connecting? Shows a red exclamation point when connected



[Re-Titled by Moderator]

iPhone 6s, iOS 13

Posted on Jan 5, 2020 4:17 PM

Reply
Question marked as Best reply

Posted on Jan 5, 2020 9:40 PM

Try a full re-pair, reset, and try again.


Settings > Bluetooth > Airpods > Forget this device. Confirm it.


Put both Airpods in their case, charge them via Lightning for a few minutes (or preferably until the case is 100%). Unplug them. Open the case and hold the button on the back of the case for 15+ seconds or until the light flashes white. Hold them near your iPhone and see if the pairing screen comes up and pair them. If not, repeat until it does. But if you can't see the screen pop up, then manually pair within Bluetooth.


If it doesn't work, open a case with Apple Support here: https://support.apple.com/airpods


Also please tell me what firmware version you are on. Once you reconnect the Airpods go to Settings > General > About > AirPods > Firmware Version

1 reply
Question marked as Best reply

Jan 5, 2020 9:40 PM in response to Ghayes0807

Try a full re-pair, reset, and try again.


Settings > Bluetooth > Airpods > Forget this device. Confirm it.


Put both Airpods in their case, charge them via Lightning for a few minutes (or preferably until the case is 100%). Unplug them. Open the case and hold the button on the back of the case for 15+ seconds or until the light flashes white. Hold them near your iPhone and see if the pairing screen comes up and pair them. If not, repeat until it does. But if you can't see the screen pop up, then manually pair within Bluetooth.


If it doesn't work, open a case with Apple Support here: https://support.apple.com/airpods


Also please tell me what firmware version you are on. Once you reconnect the Airpods go to Settings > General > About > AirPods > Firmware Version

Why is my right AirPod not connecting?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.