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bing hijacking search

Bing is hijacking both google searches. Have checked settings and have run malwarebytes. Restarted computer. Still switching over to bing.

MacBook Pro 13", macOS 10.14

Posted on Jan 5, 2020 7:32 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 6, 2020 1:32 AM

   1. Remove unknown profiles.

      System Preferences > Profiles

      Open System Preferences, click the “Profiles” icon ( a checkmark on a gear) .

      When Profiles pane opens, select the unknown profile and click the minus button at the bottom.


2. Remove unknown Login item.

       System Preferences > Users & Groups > Login items

       Authenticate and unlock the lock.

       Highlight the unknown login item  and click the “-“ button at the bottom left to remove it.


  3. Remove unknown cookie/cache

       Safari > Preferences > Privacy

      “Remove stored cookies and data: Click Manage Website Data, 

       select one or more websites, then click Remove or Remove All”

       Manage cookies and website data in Safari on Mac


4. If these steps don't help, run EtreCheck and post the report here.

      https://etrecheck.com

      Click “Free Download” button,  open Downloads folder, click on it to open, and then select ”Open”.

      Click on the bouncing  EtreCheck icon in the Dock.

      “Choose a problem” from the popup menu box, and then “Start EtreCheck” in the dialog.

      Click “Share Report” button in the toolbar, select “Copy to Clipboard” .

      Paste it into the reply.

3 replies
Question marked as Top-ranking reply

Jan 6, 2020 1:32 AM in response to terry_mccurry

   1. Remove unknown profiles.

      System Preferences > Profiles

      Open System Preferences, click the “Profiles” icon ( a checkmark on a gear) .

      When Profiles pane opens, select the unknown profile and click the minus button at the bottom.


2. Remove unknown Login item.

       System Preferences > Users & Groups > Login items

       Authenticate and unlock the lock.

       Highlight the unknown login item  and click the “-“ button at the bottom left to remove it.


  3. Remove unknown cookie/cache

       Safari > Preferences > Privacy

      “Remove stored cookies and data: Click Manage Website Data, 

       select one or more websites, then click Remove or Remove All”

       Manage cookies and website data in Safari on Mac


4. If these steps don't help, run EtreCheck and post the report here.

      https://etrecheck.com

      Click “Free Download” button,  open Downloads folder, click on it to open, and then select ”Open”.

      Click on the bouncing  EtreCheck icon in the Dock.

      “Choose a problem” from the popup menu box, and then “Start EtreCheck” in the dialog.

      Click “Share Report” button in the toolbar, select “Copy to Clipboard” .

      Paste it into the reply.

bing hijacking search

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