How do I do a hardware test on my mac?

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How do I do a hardware test on my mac?

I looked up how to do a hardware test. Put in the "Mac OS X Install Disc 1". Then restart the computer. Hold down D before the gray screen appears. However, every time I do that during the gray part my MacBook Pro ejects the installation disc. Am I doing something wrong?

MacBook Pro3,1, Mac OS X (10.5.8), Intel Core 2 Duo

Posted on Jul 17, 2010 12:39 PM

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Answer 1

Jul 17, 2010 1:01 PM in response to p0wergirl16

Look at the actual discs. One of them will say something about Apple Hardware Test right on the disc. That is the one you want in the drive at boot. It's not always the first disc.

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Answer 2

p0wergirl16 Author

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Jul 17, 2010 1:02 PM in response to p0wergirl16

Also I might add . . . it's doing something different now. I restarted the computer with the installation disc inside and I held down the "option" key before the gray screen appeared. The CD shows up on my desktop and has install options. Then I tried holding down "D" again after restarting. It completely ignored the hardware test, and did the desktop thing again (showing the Install options). I'm really confused now.

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Answer 3

p0wergirl16 Author

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Jul 17, 2010 1:04 PM in response to p0wergirl16

In my case it is the first disc. (It says "Apple Hardware Test" on the front in little white print)

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Answer 4

CMCSK

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Jul 17, 2010 5:13 PM in response to p0wergirl16

The disc label should also tell you which key to boot from. It is not the "c" key either. 😉

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Answer 5

p0wergirl16 Author

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Jul 17, 2010 5:48 PM in response to CMCSK

CMCSK: I have been pressing the "d" key because the disc label says so. Did you not read the above posts?

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Answer 6

CMCSK

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Jul 17, 2010 6:02 PM in response to p0wergirl16

Are you using the disc that _came with your computer?_

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Answer 7

p0wergirl16 Author

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Jul 17, 2010 6:05 PM in response to p0wergirl16

Yes, I am using the disc that came with my computer. Should I have some other disc at my disposal?

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Answer 8

CMCSK

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Jul 18, 2010 1:57 PM in response to p0wergirl16

Try a cleaning disc. When cleaning done try the hardware test.

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Answer 9

p0wergirl16 Author

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Jul 18, 2010 7:33 PM in response to p0wergirl16

I've tried the cleaning disc . . . but it only helped me with getting my DVD's to burn again. It doesn't help even help assist to ignite the hardware test in any way.

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Answer 10

Jul 19, 2010 10:56 AM in response to p0wergirl16

It's possible your DVD is damaged. You can get replacement System Install & Restore CD/DVDs from Apple's Customer Support - in the US, (800) 767-2775 - for a nominal S&H fee. You'll need to have the model and/or serial number of your Mac available.
If you're not in the US, you may need to go through the regional Apple Store that serves your location to find the contact number. Here's a list of links to all of those -
http://store.apple.com/Catalog/US/Images/intlstoreroutingpage.html

!http://i50.tinypic.com/izvwo1.gif!

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Answer 11

p0wergirl16 Author

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Jul 20, 2010 2:41 PM in response to p0wergirl16

But if the CD's damaged . . . how come it shows up on my desktop?

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Answer 12

CMCSK

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Jul 20, 2010 3:48 PM in response to p0wergirl16

You're not having any luck here on these forums. Take the computer & your system disc to an Apple store or an AASP. Whichever is more convenient for you. Let them figure out why your disc does not work. Or look for solutions on YouTubes tutorial videos, Do-It-Yourself Laptop Repair, FixYa, Computers and Apple Portables: Troubleshooting the slot load optical disc drive

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