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CurtisClay Author

Level 1

4 points

Forgot Security Question

I forgot my security questions, and because of this I can’t turn on 2 step Verification until I verify at least 1 security question. Is there any other way to get past this?

iPhone 7 Plus

Posted on Jan 6, 2020 12:09 PM

Best reply

Niel

Level 10

727,325 points

Posted on Jan 6, 2020 12:14 PM

Try using Apple's iForgot service.

If it says they don't have sufficient information, you need to contact Apple's Account Security team. To reach them, click here and pick a method; if you can't use any of the ones listed, fill out and submit this form.

You may need to wait a few days after having the questions reset before you can enable two-step verification.

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