Forgot Security Question

I forgot my security questions, and because of this I can’t turn on 2 step Verification until I verify at least 1 security question. Is there any other way to get past this?

iPhone 7 Plus

Posted on Jan 6, 2020 12:09 PM

Reply
Question marked as ⚠️ Top-ranking reply

Posted on Jan 6, 2020 12:14 PM

Try using Apple's iForgot service.


If it says they don't have sufficient information, you need to contact Apple's Account Security team. To reach them, click here and pick a method; if you can't use any of the ones listed, fill out and submit this form.


You may need to wait a few days after having the questions reset before you can enable two-step verification.


(177686)

1 reply
Sort By: 
Question marked as ⚠️ Top-ranking reply

Jan 6, 2020 12:14 PM in response to CurtisClay

Try using Apple's iForgot service.


If it says they don't have sufficient information, you need to contact Apple's Account Security team. To reach them, click here and pick a method; if you can't use any of the ones listed, fill out and submit this form.


You may need to wait a few days after having the questions reset before you can enable two-step verification.


(177686)

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Forgot Security Question

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.