I have received two telephone calls alleging that they were from Apple. They were informing me that my iCloud account had been tampered with/compromised or hack and that I should use caution if trying to pay for something or accessing my bank accounts. I need to know if this call was really from Apple?
iPhone 6, iOS 12
Apple does not make such calls.
All such calls are scams from criminals attempting to steal your personal and financial information. The callers will often use number spoofing to pretend they are calling from a legitimate business. The correct course of action is to hang up on them, repeatedly if needed.
Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support
Apple does not make such calls.
All such calls are scams from criminals attempting to steal your personal and financial information. The callers will often use number spoofing to pretend they are calling from a legitimate business. The correct course of action is to hang up on them, repeatedly if needed.
Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support
Those are scam callers trying to steal you Apple ID credentials. Apple will never cold call a customer with that, or any other information. Ignore all such calls/block the number.
Possible hacking of iCloud account
