Face ID stopped working after cell was taken into water for 10 seconds depth was less then a meter. Kindly advise

Face recognition has stopped working after a video was made for 10 seconds inside a pool depth less then a meter. Kindly advise if Face ID can be fixed.

iPhone XS, iOS 13

Posted on Jan 6, 2020 8:49 PM

Reply
1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Face ID stopped working after cell was taken into water for 10 seconds depth was less then a meter. Kindly advise

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.