HEVC video plays back distorted and glitchy

When I record HEVC video on my phone (Samsung Galaxy S10+) and import it to my laptop (Mid-2013 MacBook Air, MacOS Mojave) the video appears to be all distorted and glitched during playback on my laptop. This occurs when viewing the video in both Preview and Quicktime Player. The video appears fine on my phone.

MacBook Air 13", macOS 10.14

Posted on Jan 7, 2020 12:09 AM

Reply

Similar questions

There are no replies.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

HEVC video plays back distorted and glitchy

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.