I have a random alarm that goes off at 650 says “clock prime” I can’t find it in my phone! Help is greatly appreciated

Random alarm goes of labeled “prime” I can not find it in my phone. Thanks for your help

iPhone 8, iOS 13

Posted on Jan 7, 2020 4:59 AM

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1 reply

Jan 9, 2020 10:16 AM in response to Dlw0007

Hello Dlw0007,



Thanks for that info and for choosing the Apple Support Communities. If I understand correctly, you are unable to find an alarm that is going off on your iPhone. If you haven't already, please make sure your iPhone is up to date, check the alarms in the Clock app and also check if this could be related to a 3rd party app or a time-based reminder:



Update the iOS software on your iPhone, iPad, or iPod touch

Set reminders on iPhone

Set an alarm or bedtime schedule on iPhone



If you're still having this issue, your next step is to reinstall iOS on your device; this will help us isolate the situation further. Reinstalling iOS should not affect any of your data, but it is always a best practice to make sure you have a current backup in either iTunes or iCloud.



How to back up your iPhone, iPad, and iPod touch

Transfer photos and videos from your iPhone, iPad, or iPod touch


Once you have a current backup, follow the steps from the "If your device turns on but gets stuck during start up" section in this article:


If your iPhone, iPad, or iPod touch won't turn on or is frozen


Use the “Update” option and not “Restore” and these steps will reinstall iOS. Keep in mind that these steps were written for a different issue, but they will still help us isolate the situation further.



Cheers!

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I have a random alarm that goes off at 650 says “clock prime” I can’t find it in my phone! Help is greatly appreciated

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