Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Buying from a different store

If i were to buy an apple product such as the airpod pros at verizon or best buy, will apple still provide services to said product if it is defective?

Posted on Jan 7, 2020 6:24 AM

Reply
Question marked as Best reply

Posted on Jan 7, 2020 6:46 AM

Yes. Apple devices and accessories bought from an Authorized Apple reseller such as Bestbuy or Verizon are covered by the same 1 year warranty as devices purchased directly from Apple, and can be taken into an Apple Store directly or Authorized Service provider for warranty service.


See here: Apple One (1) Year Limited Warranty – Accessory - For Apple and Beats Branded Products Only.

1 reply
Question marked as Best reply

Jan 7, 2020 6:46 AM in response to AxyenLuu

Yes. Apple devices and accessories bought from an Authorized Apple reseller such as Bestbuy or Verizon are covered by the same 1 year warranty as devices purchased directly from Apple, and can be taken into an Apple Store directly or Authorized Service provider for warranty service.


See here: Apple One (1) Year Limited Warranty – Accessory - For Apple and Beats Branded Products Only.

Buying from a different store

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.