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Level 1

4 points

Screen Crack

I accidentally crack my phone screen. Did apple store or authorize store in the philippines replace my screen? I have a limited warranty btw.

iPhone 6s Plus, iOS 13

Posted on Jan 7, 2020 8:34 AM

Top-ranking reply

Level 10

203,380 points

Posted on Jan 7, 2020 8:37 AM

Accidental damage is not covered by the warranty.

You will have to pay for a screen replacement.

In most cases, the phone can only be serviced in the country where it was originally sold.

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