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Unreadable itunes voucher code

Hi there


I received a £25 itunes gift card for my birthday and when i pealed the card away it had taken the code off the back. No part of the code is visible.


I've read in previous posts that you can just email the serial number to them, however i can't seem to be able to contact anyone.


Where do i contact to get this resolved?


Many thanks



iPhone SE, iOS 13

Posted on Jan 7, 2020 11:33 AM

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Posted on Jan 8, 2020 2:34 AM

I had a card where the code came off, thing a bright light on the card and tilting it let me read it.


Try contacting iTunes Support (they are likely to want to see images of the front and back of the card and its receipt) : http://www.apple.com/support/itunes/ww  (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Get Support)

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Question marked as Best reply

Jan 8, 2020 2:34 AM in response to Rach265

I had a card where the code came off, thing a bright light on the card and tilting it let me read it.


Try contacting iTunes Support (they are likely to want to see images of the front and back of the card and its receipt) : http://www.apple.com/support/itunes/ww  (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Get Support)

Unreadable itunes voucher code

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