Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Fraud email

I got an email saying that someone in the United Kingdom used my iPhone to buy something in app store for 20$, but I did not make that purchase.

And also, when I was going to follow the email saying that I did not make that purchase I got warned that the site was a fraud.

what do I do?

Posted on Jan 7, 2020 2:02 PM

Reply
Question marked as Best reply

Posted on Jan 7, 2020 2:03 PM

  • Apple would not warn of a pending account issue, giving you a deadline to fix the issue. 
  • Apple does not include document, or PDF files to download.
  • Apple would not refer to you as Dear Customer, Dear Client, or anything other than the name on file for your account.
  • Apple would not have such horrible spelling or grammar. 
  • Apple would not send a message to “Undisclosed Recipients”. 


It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message, as an attachment to Apple.


reportphishing@apple.com


The links below has information to help identify fraudulent emails.


Identifying legitimate emails from the iTunes Store


https://support.apple.com/en-us/HT204759

1 reply
Question marked as Best reply

Jan 7, 2020 2:03 PM in response to ida165

  • Apple would not warn of a pending account issue, giving you a deadline to fix the issue. 
  • Apple does not include document, or PDF files to download.
  • Apple would not refer to you as Dear Customer, Dear Client, or anything other than the name on file for your account.
  • Apple would not have such horrible spelling or grammar. 
  • Apple would not send a message to “Undisclosed Recipients”. 


It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message, as an attachment to Apple.


reportphishing@apple.com


The links below has information to help identify fraudulent emails.


Identifying legitimate emails from the iTunes Store


https://support.apple.com/en-us/HT204759

Fraud email

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.