Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

8 points

Apple ID link issues

My old iPhone 7 was unlocked and given to my granddaughter to use with a different carrier. But somehow my Apple ID/account is still linked to that phone because my new iPhone XR lost all my contacts and now the ones she entered on the old phone took the place of mine. How do I fix this?

iPhone XR, iOS 13

Posted on Jan 7, 2020 6:36 PM

Top-ranking reply

Eric Root

Level 10

684,531 points

Posted on Jan 7, 2020 8:34 PM

Did you do the steps in the article below? Is she using your Apple ID?

Selling/Giving Away Device

View in context

Apple ID link issues

Similar questions