how to connect my iPad to iTunes to Reset it

my iPad is disabled, but I can't connect it to iTunes on my Mac. what should or can I do ?

Posted on Jan 7, 2020 9:10 PM

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Posted on Jan 8, 2020 2:43 AM

For iOS 12 or later you need iTunes 12.8.0.150 or better running on OS X 10.11.4 or better. See How to upgrade to OS X El Capitan - Apple Support if required. iOS 13 likely requires iTunes 12.8.2.3 or better.


Assuming a suitable version of iTunes is in place then in Finder use the menu item Go > Go to Folder..., copy the following text, paste it into the dialog box and press enter:


/System/Library/PrivateFrameworks/MobileDevice.framework/Versions/Current/Resources


Connect your device to USB. Double click on MobileDeviceUpdater in the folder that has opened. It should notify you of a software update. Install it and iTunes should hopefully recognize your device and you can restore it.


tt2

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Question marked as Top-ranking reply

Jan 8, 2020 2:43 AM in response to danelly210

For iOS 12 or later you need iTunes 12.8.0.150 or better running on OS X 10.11.4 or better. See How to upgrade to OS X El Capitan - Apple Support if required. iOS 13 likely requires iTunes 12.8.2.3 or better.


Assuming a suitable version of iTunes is in place then in Finder use the menu item Go > Go to Folder..., copy the following text, paste it into the dialog box and press enter:


/System/Library/PrivateFrameworks/MobileDevice.framework/Versions/Current/Resources


Connect your device to USB. Double click on MobileDeviceUpdater in the folder that has opened. It should notify you of a software update. Install it and iTunes should hopefully recognize your device and you can restore it.


tt2

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how to connect my iPad to iTunes to Reset it

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