Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Mail messages not showing correctly catalina 10.15.2

I upgraded and updated my iMac to macOS Catalina 10,15.2, but now I cannot read/see the text in e-mails I receive (probably sent from PC). I do see the e-mails correctly on my iPhone, but on my Mac it shows a question mark or just a blank page. It does show emoticons. Also the e-mail preview shows the text correctly, but when I open the mail it just disappears.

Please see attached weird screenshot of an e-mail I received.


I tried l logging in again with my AppleID and also tried rebuilding my mailboxes; but this does not work.


Anyone any ideas?


Thank you!


iMac 27", macOS 10.15

Posted on Jan 8, 2020 12:47 AM

Reply
Question marked as Apple recommended

Safe Boot from the HD, (holding Shift key down at startup), does the problem occur in Safe Mode?


Safe mode attempts to repair Disks & clears lots of caches, so if Safe Mode works try again in regular boot.

Posted on Jan 8, 2020 5:20 AM

Similar questions

12 replies

Jan 8, 2020 6:37 AM in response to Susananas

EtreCheck is a simple little app to display the important details of your system configuration and allow you to copy that information to the Clipboard. It is meant to be used with Apple Support Communities to help people help you with your Mac.

http://www.etresoft.com/etrecheck


Pastebin is a good place to paste the whole report...

https://pastebin.com/


Or use the paperclip at the bottom of a Reply to attach the full report here. :)


Jan 9, 2020 12:52 AM in response to BDAqua

I do not know what that means, RAM...

I have put in some SSD drives to make the computer faster, but appearantly that's something different then RAM memory.


Anyway, I can work on my computer, but it's just the e-mails that are not being shown properly.

It's very annoying. Would I be able to fix it when I reinstall my computer maybe?


Thank you very much in advance for your reply!



Mail messages not showing correctly catalina 10.15.2

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.